Billings And RevenueThe billings outlook is weaker than expected, with the Q4 guidance indicating a 4% year-over-year decline, suggesting growth challenges due to disruptions in go-to-market strategies.
Customer RetentionDomo's gross ACV retention has consistently been below the concerning 90% mark, with recent figures showing 83%, 88%, and 85% due to budgetary constraints in the installed base.
Sales And Operational ChallengesDomo is facing significant operational challenges with a historic drop in sales headcount, decreasing by 23 quarter-over-quarter and 21% year-over-year, impacting its sales capabilities.