Financial Performance And Revenue OutlookThe company lowered its full-year subscription revenue outlook by 1 percentage point and operating margin by approximately 3 percentage points while absorbing a $10M credit loss charge.
Growth And Market ChallengesSprinklr saw challenges continue with leading indicators meaningfully deteriorating, worsening profitability and another cut to the subscription growth guide.
Leadership And Execution RiskThe leadership changes this year, which include a new COO, co-CEO, chief customer officer, and now CEO, are likely to create additional turbulence in the business and are an incremental source of execution risk.