EarningsShares are down significantly as Q2 missed expectations, while '24 guidance was cut materially as 2024 continues to be a transition year, with limited longer-term visibility on earnings power.
Financial PerformanceTotal revenue declined 11% year-over-year on a reported and constant currency basis and decreased 7% sequentially on a reported basis.
Operational ChallengesAs macro uncertainty persists, TTEC continues to see ongoing project delays, clients shift focus to cost cutting, pricing pressure, and reduced volumes.