Competitive ThreatsCompetitive threats and structural concerns from ChatGPT and GenAI continue to swirl, and TIXT noted some cannibalization of higher-margin CX-related work.
Financial PerformanceThe company is operating near breakeven as margins have fallen considerably.
GuidanceTIXT reported 2Q results that significantly missed, while cutting FY24 revenue, adjusted EBITDA, and EPS guidance by 7.5%, 25%, and 56%, respectively.