Telus Digital will expand its global AI research footprint with the launch of the Telus Digital Research Hub at the University of Sao Paulo in Brazil on March 18. Through a $1M investment over three years, the facility will serve as a collaborative research space, aiming to attract leading global AI research talent to drive advancements in artificial intelligence-fueled CX. The Telus Digital Research Hub will be located within the Center for Artificial Intelligence and Machine Learning located at USP, an integrative center established in November 2023 to catalyze innovation and foster discussions on technological, economic, and social impact. To define the Telus Digital Research Hub’s research focus and agenda, a Steering Committee composed of industry and academic leaders has been established. A Scientific Committee and an International Scientific Advisory Council will also be formed in the coming months to provide technical expertise and ensure alignment with global research standards.
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