Telus International (Cda), Inc. ( (TIXT) ) has released its Q4 earnings. Here is a breakdown of the information Telus International (Cda), Inc. presented to its investors.
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Telus International (Cda), Inc. specializes in crafting customer experiences through data and technology, primarily operating in the digital transformation and customer experience management sectors.
In its latest earnings report for the fourth quarter and full-year 2024, Telus Digital highlighted stable operating and financial performance, despite a challenging competitive environment and pricing pressures. The company also shared its strategic focus areas and outlook for 2025.
Key financial metrics revealed a steady revenue of $691 million for the fourth quarter, consistent year-over-year, with a net loss of $54 million compared to a net income of $38 million in the previous year’s quarter. The adjusted EBITDA was reported at $103 million, a decline from $184 million in the prior year, largely due to increased investments in strategic growth areas. The report also noted a 5% increase in team member count, reflecting service program expansions.
Despite a decrease in annual revenue by 2% to $2,658 million, Telus Digital maintained a strong focus on expanding its digital solutions and AI data services, winning new clients in AI research and autonomous transportation sectors. The company aims to leverage these strategic investments to capture future growth opportunities and improve operational efficiencies.
Looking ahead, Telus Digital projects a 2% organic revenue growth in 2025, with a focus on enhancing operational efficiencies and expanding its service offerings to meet evolving client needs in a dynamic market environment.
