AI And EfficiencyServiceNow leverages AI to significantly improve its own efficiency, saving 400,000 labor hours in customer service use cases.
Large Customer Base85% of Fortune 500 and 60% of Forbes G2K are customers, showing strong penetration in major companies.
Revenue GrowthServiceNow reported a total revenue increase of 21% year-over-year, reaching US$2.96 billion, aligning with consensus estimates.