Gross Margin Improvement
The fiscal 2024 third quarter gross margin rate increased by 130 basis points to 43.5% from 42.2% in the same period last year, driven by favorable supply chain costs and a shift to higher-margin products.
Expansion of Store Network
Floor & Decor opened 11 new warehouse format stores in Q3 2024, ending the quarter with a total of 241 warehouse format stores and 5 design studios. The company plans to open 10 more stores in Q4 2024.
Improved Customer Service Metrics
Record customer service scores were achieved in September, driven by high customer engagement and efficient training of associates.
Connected Customer Sales Growth
Connected customer sales increased by 3.4% in Q3 2024, accounting for approximately 19% of total sales.