Customer ChurnChurn continues to be a challenge with a decline in the number of total and enterprise customers, indicating a struggle to maintain client base.
Market CompetitionHeightened competition from larger companies with robust data sets, like Veeva and IQVIA, may be contributing to DH's churn and revenue declines.
Revenue DeclineRevenue and adjusted EBITDA declined significantly year-over-year, posing challenges for the company's growth.