Successful Summer Peak Season
Vacasa served nearly 400,000 guest reservations and generated over $300 million of income for homeowners. Guest satisfaction and review scores increased year-over-year.
Operational Efficiency Improvements
The company localized decision-making, allowing teams to make market-level decisions, improving hospitality experience and operational efficiency.
AI Integration
Initial progress in leveraging artificial intelligence to enhance service outcomes and improve efficiency for homeowner and guest-facing teams.
Cost Reduction Achievements
Significant year-over-year declines in operating expenses due to restructuring, with sales and marketing expenses down 30%, technology and development expenses down 41%, and general and administrative expenses down 10%.