Strong Start to Fiscal Year 2025
Trupanion reported overachievement on both total revenue and total adjusted operating income in Q1 2025. Subscription adjusted operating income increased 53% year-over-year to over $30 million.
Core Subscription Business Growth
Revenue was $233 million, up 16% year-over-year, driven primarily by increases in average revenue per pet and a modest lift from growth in enrolled pets.
Improved Operational Efficiencies
The company achieved a substantial year-over-year increase of 350 basis points in value proposition, ending the quarter at 71.8% due to operational efficiencies and transition to the Vision technology platform.
Increase in Pet Acquisition Investment
Investment in pet acquisition increased 18% year-over-year, maintaining a 31% internal rate of return. The average profit per Trupanion Pet was up 46% year-over-year.
Improved Retention Rates
Monthly average retention improved quarter-on-quarter for the first time in 12 quarters to 98.28%, driven by improvements within the core Trupanion product.
Positive Financial Outlook for 2025
Full-year guidance was increased, with total revenue expected to be in the range of $1.39 billion to $1.425 billion and total adjusted operating income expected to grow by 15% year-over-year at the midpoint.