Customer SentimentCustomer sentiment remains cautious due to uncertainty caused by interest rates, inflation, and global geopolitics, impacting purchasing decisions.
Revenue GrowthContact Centers segment revenue growth was lower than expected, with new customer gains offset by reduced revenue from existing customers.
Supply Chain ImpactRevenue was impacted by a slowdown in the supply chain as fabric shipments to Superior’s production facility in Haiti were delayed, thus pushing revenue generation to the third quarter from the second quarter.