Improvement in Traffic Trends
Red Robin reported a 600 basis point improvement in traffic trends from Q1 to Q4 of 2024, indicating successful initiatives to drive restaurant traffic.
Increase in Guest Satisfaction Scores
Dine-in guest satisfaction scores increased by approximately 8 percentage points in 2024 compared to 2023, beating the casual dining average.
Growth in Loyalty Program Membership
The revamped Red Robin Royalty program spurred membership growth of approximately 1.5 million members in 2024, ending the year with approximately 14.9 million members.
Comparable Restaurant Revenue Growth
The company delivered a 3.4% increase in comparable restaurant revenue in Q4 2024, excluding the impact of deferred loyalty revenue.
Increase in Adjusted EBITDA
Adjusted EBITDA increased by 19% to $12.7 million during Q4 2024, showing successful management of operational costs.
Successful Managing Partner Compensation Program
The Managing Partner Compensation Program has been successfully launched, aligning operators around a unified goal of driving growth in traffic and profit dollars.