Exceeded Quarterly Expectations
Humana exceeded expectations for Q3 and is confident in achieving at least $16 EPS for the full year 2024.
Medicare Advantage Membership Growth
Individual MA membership growth is anticipated to be around 5% year-over-year, outpacing expectations.
Customer Experience Recognition
Ranked as the #1 health insurer for customer experience by Forrester for the fourth consecutive year.
Efficient Back Office Operations
Projected a 30 basis point decrease in adjusted operating cost ratio, partly due to AI implementation.
Growth in Primary Care Clinics
Expect to add around 40 clinics this year, with patient growth exceeding expectations.