The earnings call highlighted significant achievements and growth in AI integration, customer expansion, and financial performance, with key strategic initiatives set to drive future growth. However, there were challenges in regional revenue growth and a decrease in operating cash flow, offset by strong performance in enterprise growth and reduced churn.

Company Guidance

During Zoom's Q3 FY25 earnings call, the company provided guidance for both the fourth quarter and the full fiscal year, highlighting a positive outlook amid macroeconomic challenges. Zoom reported a Q3 revenue growth of approximately 4% year-over-year, reaching $1.178 billion, outperforming their guidance by $13 million. The enterprise segment accounted for 59% of total revenue, with a 6% growth year-over-year. The company also noted a 7% year-over-year increase in upmarket enterprise customers, with nearly 4,000 customers contributing over $100,000 in trailing 12-month revenue. Zoom expects Q4 revenue to range from $1.175 billion to $1.18 billion, indicating around 2.7% growth year-over-year. For FY25, they anticipate revenue between $4.656 billion and $4.661 billion, reflecting a 2.9% growth. The non-GAAP operating income for Q4 is projected to be between $443 million and $448 million, while the full-year forecast stands at $1.813 billion to $1.818 billion, with an operating margin of 39%. The company also announced an additional $1.2 billion share repurchase program, strengthening their commitment to shareholder returns, with plans to execute this by the end of fiscal 2026.

Record Virtual Attendance and AI Innovations at Zoomtopia

Zoom hosted Zoomtopia with record-breaking virtual attendance. They unveiled the AI-first Work Platform and released AI Companion 2.0, expanding their AI capabilities.

Growth in AI Companion and Adjacent Markets

Zoom AI Companion monthly active users grew 59% quarter-over-quarter. Workvivo customers grew 72% year-over-year, and Zoom Contact Center customers increased by 82% year-over-year.

Financial Performance Surpasses Guidance

Total revenue for Q3 grew 4% year-over-year to $1.178 billion, exceeding the high end of guidance by $13 million. Non-GAAP income from operations was $458 million, surpassing guidance.

Successful Enterprise Growth and Reduced Churn

Enterprise revenue grew approximately 6% year-over-year. Average monthly churn decreased to 2.7%, the lowest reported ever.

Largest Ever Contact Center Customer Secured

Zoom secured its largest-ever Contact Center customer with over 20,000 seats, reflecting the platform's scalability and competitiveness.

Increased Cash Reserves and Share Buyback

Zoom ended the quarter with $7.7 billion in cash and increased share repurchases, with a new $1.2 billion buyback authorization.

---

Zoom Video Communications (ZM) Earnings, Revenues Date & History

The upcoming earnings date is based on a company’s previous reporting, and may be updated when the actual date is announced

Daily Earnings Calendar >

ZM Earnings History

Report Date	Fiscal Quarter	Forecast / EPS	Last Year's EPS	EPS YoY Change	Slides	Play Transcript
Mar 03, 2025	2025 (Q4)	1.30 / -	1.42	―	―	―
Nov 25, 2024	2025 (Q3)	1.31 / 1.38	1.29	6.98% (+0.09)
Aug 21, 2024	2025 (Q2)	1.22 / 1.39	1.34	3.73% (+0.05)
May 20, 2024	2025 (Q1)	1.19 / 1.35	1.16	16.38% (+0.19)
Feb 26, 2024	2024 (Q4)	1.15 / 1.42	1.22	16.39% (+0.20)
Nov 20, 2023	2024 (Q3)	1.09 / 1.29	1.07	20.56% (+0.22)
Aug 21, 2023	2024 (Q2)	1.06 / 1.34	1.05	27.62% (+0.29)
May 22, 2023	2024 (Q1)	0.99 / 1.16	1.03	12.62% (+0.13)
Feb 27, 2023	2023 (Q4)	0.81 / 1.22	1.29	-5.43% (-0.07)
Nov 21, 2022	2023 (Q3)	0.83 / 1.07	1.11	-3.60% (-0.04)

The table shows recent earnings report dates and whether the forecast was beat or missed. See the change in forecast and EPS from the previous year.

Beat

Missed

---

ZM Earnings-Related Price Changes

Report Date	Price 1 Day Before	Price 1 Day After	Percentage Change
Nov 25, 2024	$89.03	$83.41	-6.31%
Aug 21, 2024	$60.23	$68.04	+12.97%
May 20, 2024	$64.09	$63.86	-0.36%
Feb 26, 2024	$63.12	$68.17	+8.00%

Earnings announcements can affect a stock’s price. This table shows the stock's price the day before and the day after recent earnings reports, including the percentage change.

---