Launch of Zenvia Customer Cloud
The official launch of Zenvia Customer Cloud in mid-October marks a significant milestone in Zenvia's evolution from a CPaaS platform to a comprehensive customer experience SaaS in Latin America.
Strong Financial Performance
Zenvia reported solid financial performance with double-digit growth in both top line and profitability. EBITDA reached BRL 41 million in Q3, growing almost threefold compared to the same period last year.
CPaaS Revenue Growth
CPaaS revenues grew 37% reaching an all-time high of almost BRL 200 million, driven by opportunistic one-off volumes.
Reduction in G&A Expenses
Year-over-year reduction in G&A expenses as a percentage of revenues, contributing to a more than doubling of EBITDA.
Improvement in EBITDA Minus CapEx
EBITDA minus CapEx improved by BRL 52 million compared to the previous year, now positive at almost BRL 50 million for the first 9 months of 2024.
Decrease in Net Debt to EBITDA Ratio
Net debt to EBITDA ratio improved from over 10x to 2.2x by the end of September 2024.