Successful Organizational Changes
Xerox executed a critical phase of reinvention by shifting to a business unit-led operating model, realigning the sales organization, and centralizing key business processes within the Global Business Service Organization.
Acquisition of ITsavvy and Lexmark
Xerox acquired ITsavvy and announced the acquisition of Lexmark, which are expected to stabilize revenue and improve operating margins.
Reinvention Cost Savings
Achieved $200 million of gross reinvention cost savings in 2024, with total company operating expenses declining close to 12%.
Growth in Digital and IT Services
Continued growth in digital and legacy-managed IT services, contributing to a shift in revenue mix towards markets with higher growth rates.
Improved Sales Force Productivity
20% sequential improvement in sales force productivity in Q4 2024.
Debt Refinancing and Liquidity Improvement
Improved liquidity by extending the maturity of unsecured debt obligations and announced the acquisition of Lexmark to reduce debt leverage.