Strong Financial Performance
In Q3 2024, Chartwell Retirement Residences increased occupancy in the same-property portfolio by 610 basis points, grew NOI by 17.1%, and achieved a 200 basis points expansion in adjusted operating margin, driving a strong 43.2% growth in FFO.
Employee and Resident Satisfaction
The 2024 employee engagement score of 57% exceeded the 2025 target of 55%, and the resident satisfaction score of 66% was within 1 percentage point of the 2025 target.
Successful Acquisitions
Chartwell announced transactions valued at over $1.2 billion, adding newer, high-quality properties to the portfolio. Acquisitions in Quebec and Vancouver Island were highlighted as strategic additions.
Cost Reduction Achievements
Staffing agency costs were reduced by 43% in Q3 2024 compared to Q3 2023 and by 56% year-to-date.