Revenue Growth in Digital Solutions
Digital solutions revenue grew by 7% in Q4 and 17% for the year, driven by expanded work with TELUS and new AI data solution projects with Google.
Cost Efficiency Achievements
Achieved $30 million in cost efficiencies in 2024, which contributed to a stabilized adjusted EBITDA margin of 42.9% in the fourth quarter.
New Client Acquisitions and Market Expansion
Expanded business with 162 existing clients and added 55 net new clients across diverse industries, including significant growth in Africa where operations scaled by 800%.
Strong AI Data Solutions Momentum
Good momentum in AI data solutions with new projects supporting large language models and autonomous transportation, driven by partnerships with hyperscalers like Google.
Positive Customer Sentiment Improvement
Customer sentiment index improved by 20% across top 55 accounts, indicating enhanced client satisfaction.