Full-Year Revenue and EPS Growth
Consolidated revenue and diluted EPS were up 4% and 35%, respectively, over the prior year, despite macroeconomic challenges.
Healthcare and Contact Centers Growth
Healthcare revenue grew 8% over the prior year, driven by digital channels and favorable sales timing. Contact centers saw 4% top-line growth, with new customers offsetting declines with existing customers.
Strong Operating Cash Flow and Share Repurchase Plan
Produced $33 million in strong operating cash flow, reducing outstanding debt to $86 million from $93 million. A new $17.5 million share repurchase plan was authorized.
Improved Contact Center Margins
Contact center gross margin increased to 54.7%, up more than two and a half percentage points from last year.