The earnings call presented a mixed picture with significant progress in profitability and cost-cutting measures, alongside challenges in sales and competitive pressures. The company is making strategic investments to modernize its technology and improve customer experience, aiming for long-term growth.

Company Guidance

During the PetMed Express fiscal third quarter 2025 earnings call, CEO Sandra Campos outlined key strategic initiatives aimed at repositioning the company for long-term success. The company reported achieving $2 million in adjusted EBITDA, marking a $1.1 million improvement year-over-year, alongside a reduction in general and administrative expenses by $2.6 million compared to the previous year. Despite a 19% decline in net sales to $53 million, largely due to a 34% reduction in gross advertising spend, the company focused on profitability by implementing cost-cutting measures, including a $5 million target in annualized savings from integrating PetCareRx operations. PetMed also highlighted digital enhancements, such as a full website refresh and app relaunch, which contributed to an increase in gross new customers to 84,000. Additionally, the average order value saw a 7% increase to $108. Inventory efficiency improved significantly, with inventory turn rising to 1.5 and a 66% reduction in total inventory on hand. While navigating a competitive market environment, PetMed emphasized its commitment to financial efficiency, customer experience enhancement, and capturing market share in the companion animal health sector.

Return to Profitability

The company achieved $2 million in adjusted EBITDA, representing a $1.1 million improvement year-over-year, with a reduction of G&A expenses by $2.6 million.

Cost Cutting Achievements

Implemented cost-cutting measures and consolidation strategies targeting $5 million in annualized savings, on track to meet this milestone.

Inventory Efficiency Improvement

Inventory efficiency improved with inventory turn rising to 1.5 in Q3, alongside a 66% reduction in total inventory on hand.

Technological Advancements

Website and mobile enhancements, including a full website refresh and the relaunch of iOS and Android mobile apps, were implemented to modernize the tech stack.

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Petmed Express (PETS) Earnings, Revenues Date & History

The upcoming earnings date is based on a company’s previous reporting, and may be updated when the actual date is announced

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PETS Earnings History

Report Date	Fiscal Quarter	Forecast / EPS	Last Year's EPS	EPS YoY Change	Slides	Play Transcript
May 12, 2025	2025 (Q4)	-0.04 / -	-0.25	―	―	―
Feb 10, 2025	2025 (Q3)	<0.01 / -0.03	-0.1	70.00% (+0.07)	―
Nov 06, 2024	2025 (Q2)	-0.06 / 0.11	0	―	―
Aug 06, 2024	2025 (Q1)	-0.09 / 0.18	-0.04	550.00% (+0.22)	―
Jun 11, 2024	2024 (Q4)	-0.07 / -0.25	-0.25	0.00% (0.00)	―
Feb 08, 2024	2024 (Q3)	-0.01 / -0.10	0	―	―
Oct 30, 2023	2024 (Q2)	0.09 / 0.00	0.13	―
Jul 31, 2023	2024 (Q1)	0.07 / -0.04	0.14	-128.57% (-0.18)
May 22, 2023	2023 (Q4)	0.14 / -0.25	0.3	-183.33% (-0.55)
Feb 06, 2023	2023 (Q3)	0.20 / 0.00	0.21	―

The table shows recent earnings report dates and whether the forecast was beat or missed. See the change in forecast and EPS from the previous year.

Beat

Missed

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PETS Earnings-Related Price Changes

Report Date	Price 1 Day Before	Price 1 Day After	Percentage Change
Feb 10, 2025	$5.27	$4.53	-14.04%
Nov 06, 2024	$4.22	$5.73	+35.78%
Aug 06, 2024	$3.69	$3.16	-14.36%
Jun 11, 2024	$4.71	$4.17	-11.46%

Earnings announcements can affect a stock’s price. This table shows the stock's price the day before and the day after recent earnings reports, including the percentage change.

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