Volume and Revenue Growth
Norfolk Southern's operations enabled a 3% increase in volume for Q4, yielding a 2% increase in revenue excluding fuel. For the full year, volume grew by 5%, with intermodal leading the growth and merchandise achieving record revenue.
Cost Reduction Achievements
The company removed nearly $300 million of costs in 2024, surpassing the initial target of $250 million. Adjusted operating ratio ended at 65.8, with the second half OR at 64.1.
Safety and Productivity Improvements
Improved safety metrics with a 27% reduction in FRA train accident rate. Velocity increased by 10% and fuel efficiencies reached record levels for both the quarter and the full year.
Strong Financial Performance
Generated a 390 basis point improvement in operating ratio year-over-year, despite revenue headwinds. Achieved high single-digit net income and EPS growth.