Debt Reduction and Financial Strengthening
Lumen reduced its debt load by $1.6 billion in 2024 and sent redemption notices for another $200 million, improving both equity and debt trading values.
Significant AI Network Deals
Closed $8.5 billion in sales with major tech companies like Microsoft, AWS, Google, and Meta, positioning Lumen as a trusted network for AI.
Improved Customer Satisfaction
Delivered better year-over-year customer satisfaction scores across all enterprise segments for four consecutive quarters.
Strong Growth in Enterprise Sales
North American enterprise sales grew over 15% year-over-year, with 13% growth in IP and waves.
Mass Markets Quantum Fiber Success
Achieved over 500,000 enablements with more than 90% year-over-year growth in fiber net adds.
Operational Efficiency Gains
Achieved a 12-day reduction in average delivery time and up to 50% cost reduction in implementations.