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Liveperson (LPSN)
NASDAQ:LPSN
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Earnings Data
Report Date
Feb 20, 2025TBA Not Confirmed
Period Ending
2024 (Q4)Consensus EPS Forecast
-$0.16Last Year’s EPS
-$0.06Same Quarter Last Year
Based on 4 Analysts Ratings
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Earnings Call Summary
Earnings Call Date:Nov 07, 2024
|% Change Since: -29.61%
|Next Earnings Date:Feb 20, 2025
Earnings Call Sentiment|Neutral
The earnings call highlighted strong financial performance exceeding guidance, increased adoption of generative AI, and successful new logo wins. However, these positives are tempered by notable declines in B2B hosted services revenue, net revenue retention, and ongoing risks of customer attrition. The company is showing progress, but there remain significant challenges ahead in achieving stable revenue growth.Company Guidance
During the third quarter 2024 earnings call for LivePerson, significant metrics were shared reflecting the company's performance and strategic direction. Revenue for Q3 was reported at $74.2 million, exceeding the high end of the guidance range due to successful retention efforts. Adjusted EBITDA also surpassed expectations at $7.3 million. The company achieved a 14% sequential increase in clients utilizing generative AI capabilities and a 40% sequential rise in conversations using this technology. LivePerson signed 44 deals, including 9 new logos and 35 expansions and renewals, marking a 19% increase in total deals and a 22% rise in total deal value compared to the previous quarter. Looking forward, the company anticipates double-digit bookings growth in the fourth quarter of 2024 and the first quarter of 2025, with expectations for new bookings to exceed churn in the second half of 2025, signaling a projected return to positive net new annual recurring revenue (ARR) by the end of 2025.Revenue and EBITDA Exceed Guidance
Q3 revenue was $74.2 million and adjusted EBITDA was $7.3 million, both above the high end of the guidance range.
Generative AI Adoption Growth
14% sequential increase in clients using generative AI and 40% increase in conversations using the generative AI suite.
Successful New Logo Wins
Significant new logos included a Fortune 200 insurer and a Fortune 50 logistics company, driven by the Avaya partnership.
Positive Customer Feedback
Enhanced customer relationships with simpler pricing and improved customer service, leading to higher customer satisfaction scores.
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LPSN Earnings History
The table shows recent earnings report dates and whether the forecast was beat or missed. See the change in forecast and EPS from the previous year.
Beat
Missed
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LPSN Earnings-Related Price Changes
Report Date | Price 1 Day Before | Price 1 Day After | Percentage Change |
|---|---|---|---|
| Nov 07, 2024 | $1.21 | $0.87 | -28.10% |
| Jul 31, 2024 | $1.20 | $1.14 | -5.00% |
| May 08, 2024 | $0.63 | $0.58 | -7.94% |
| Feb 28, 2024 | $2.40 | $1.27 | -47.08% |
Earnings announcements can affect a stock’s price. This table shows the stock's price the day before and the day after recent earnings reports, including the percentage change.
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FAQ
When does Liveperson (LPSN) report earnings?
Liveperson (LPSN) is schdueled to report earning on Feb 20, 2025, TBA Not Confirmed.
What is Liveperson (LPSN) earnings time?
Liveperson (LPSN) earnings time is at Feb 20, 2025, TBA Not Confirmed.
Where can I see when companies are reporting earnings?
You can see which companies are reporting today on our designated earnings calendar.
What companies are reporting earnings today?
You can see a list of the companies which are reporting today on TipRanks earnings calendar.
What is LPSN EPS forecast?
LPSN EPS forecast for the fiscal quarter 2024 (Q4) is -$0.16.
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