Revenue Growth and Profitability
Baozun Group achieved an 8% year-over-year revenue growth in Q4 2024, with e-commerce revenue growing 6% and brand management revenue growing 17%. The company met its annual non-GAAP operating profit breakeven target and reported positive operating cash flow.
E-commerce Division Performance
The e-commerce division saw a substantial 16% increase in non-GAAP operating profits, supported by a 16% year-over-year increase in online store operations revenue and a 15% increase in value-added services like digital marketing and IT solutions.
BBM Revenue Growth
Brand management (BBM) experienced accelerated revenue growth of 17% year-over-year, with notable growth in offline revenue for the first time since the acquisition of the Gap brand.
Expansion into Emerging Channels
Baozun expanded into emerging channels like Douyin, RedNote, and WeChat, achieving a triple-digit growth on Douyin and a 6% contribution to e-commerce revenue.
Operational Efficiency and AI Integration
The company optimized operations with regional service centers and integrated AI into services, improving customer response times by 13% and enhancing satisfaction and conversion rates.