Revenue Growth
Harte Hanks reported a 1.1% year-over-year revenue increase in Q3 2024, marking an improvement from the negative 16.6% revenue decline in Q3 2023.
New Client Acquisitions
The company secured new clients across various segments, including a dynamic design marketplace, a top financial services client, a global luxury automotive industry client, and a global resale marketplace for luxury goods.
Customer Care and Sales Services Growth
Revenues in the Customer Care segment increased to $13.1 million from $11.8 million in the prior year. Sales Services revenue grew from $2.2 million to $4.2 million, driven by increased volume from a large client.
Project Elevate Cost Savings
Project Elevate resulted in $6 million of in-year EBITDA improvement, with cost savings from personnel optimization, streamlining contracts, and improved warehouse operations.