First-time Positive Operating Income
Achieved quarterly positive operating income for the first time since IPO, reflecting strategic strength and effective execution.
Growth in Active Customers and Loyalty Program
Active customers grew by 233,000 to 12.3 million. Loyalty program scaled to nearly 3.7 million members by November.
Strong GMV and Order Growth
Recorded 32 million orders on a 19% year-on-year growth with order frequency up by 16%.
HepsiJet Expansion
HepsiJet delivered 74% of total parcels, showing a 6.8% annual rise, and expanded off-platform volume by 35%.
Improved Profitability Metrics
Gross contribution margin rose to 11.3% with a 1.9 percentage point improvement year-on-year, and EBITDA as a percentage of GMV reached 1%.
Positive Strategic Developments
Ownership transition to [indiscernible] expected to bring synergies in payments, marketplace, and fintech ecosystems.
Hepsipay Growth
Hepsipay doubled its total payment volume in Q3 compared to Q2 and aims to become Turkey's go-to digital wallet.