Internal Captive Agent Submissions Increase
Internal captive agent submissions saw a 46% year-over-year increase due to enhanced training, improved technology, and targeted marketing efforts.
e-TeleQuote Acquisition
GoHealth completed the acquisition of e-TeleQuote, adding $90.5 million in contract assets and $22.5 million in cash, alongside a gain on bargain purchase of $77.4 million.
Operational Efficiency Improvements
The company reduced its direct operating cost per submission by 11% and average call times by 25% through streamlined processes and AI deployment.
Refinancing of Term Loan Credit Facility
Completed refinancing of a $475 million term loan facility, extending maturity to 2029, with improved financial terms.
Positive Cash Flow from Operations
Achieved a positive cash flow from operations of $35.1 million in the trailing 12 months, compared to a negative cash flow of $3.2 million in the prior year period.