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Exlservice Holdings (EXLS)
NASDAQ:EXLS

Exlservice Holdings (EXLS) AI Stock Analysis

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Exlservice Holdings

(NASDAQ:EXLS)

79Outperform
Exlservice Holdings is in strong financial health, with significant revenue growth, high profitability, and efficient cash flow management. Although the company's stock shows some technical weakness, it reported robust earnings and strategic advancements in AI and digital operations. The high P/E ratio suggests a premium valuation, which could be a concern for value investors. Foreign exchange headwinds and investment needs present challenges, but overall, the company's strengths significantly outweigh these concerns.
Positive Factors
AI and Technology
The recent launch of an agentic AI platform enables enterprises to embed EXL’s or third-party AI agents into their business operations, broadening its offerings to tap AI-related demand.
Client Acquisition
New client wins continued to tick upward with 69 this year, compared to 63 in the prior year, cementing confidence in the joint value proposition of analytics and digital operations.
Earnings
EXLS posted results which were strong and came in above expectations on both the top and bottom lines, driven by an acceleration in growth in both digital operations and analytics while maintaining healthy margins.
Negative Factors
Foreign Exchange Impact
The FY25 guide was mixed, largely due to a ~$10 million FX headwind.
Valuation Concerns
Maintaining MARKET PERFORM investment rating on EXLS shares due to valuation considerations.

Exlservice Holdings (EXLS) vs. S&P 500 (SPY)

Exlservice Holdings Business Overview & Revenue Model

Company DescriptionExlService Holdings, Inc. operates as a data analytics, and digital operations and solutions company in the United States and internationally. It operates through Insurance, Healthcare, Analytics, and Emerging Business segments. The company provides digital operations and solutions and analytics-driven services across the insurance industry in areas, such as claims processing, premium and benefit administration, agency management, account reconciliation, policy research, underwriting support, new business acquisition, policy servicing, premium audit, surveys, billing and collection, commercial and residential survey, and customer service using digital technology, artificial intelligence, machine learning, and advanced automation; digital customer acquisition services using a software-as-a-service delivery model through LifePRO and LISS platforms; subrogation services; and Subrosource software platform, an end-to-end subrogation platform. It also offers CareRadius, an integrated care management offering; and health care services related to care management, utilization management, disease management, payment integrity, revenue optimization and customer engagement to healthcare payers, providers, pharmacy benefit managers, and life sciences organizations. Further, it offers predictive and prescriptive analytics in the areas of customer acquisition and lifecycle management, risk underwriting and pricing, operational effectiveness, credit and operational risk monitoring and governance, payment integrity and care management, and data management. The company was founded in 1999 and is headquartered in New York, New York.
How the Company Makes MoneyExlservice Holdings generates revenue primarily through long-term contracts with clients in diverse industries, offering solutions that integrate analytics, automation, and business process outsourcing (BPO). The company’s key revenue streams are derived from its analytics services, which provide data-driven insights to enhance decision-making, and its operations management services, which improve business processes and efficiency. EXLS also engages in strategic partnerships with technology providers and invests in innovative tools to expand its digital capabilities, thereby contributing to its financial growth.

Exlservice Holdings Financial Statement Overview

Summary
Exlservice Holdings demonstrates robust financial health across all metrics. With strong revenue growth, high profitability, stable leverage, and efficient cash flow management, the company is well-positioned in the competitive software industry. Continued focus on managing liabilities and sustaining growth will enhance long-term financial performance.
Income Statement
92
Very Positive
Exlservice Holdings exhibits strong profitability and growth. The gross profit margin improved to 37.61%, and the net profit margin stands at 10.79%, reflecting efficient cost management. The revenue growth rate from 2023 to 2024 was 12.73%, indicating robust demand for the company's offerings. The EBIT and EBITDA margins are healthy at 14.34% and 16.17%, respectively, showcasing operational efficiency.
Balance Sheet
85
Very Positive
The balance sheet is stable with a debt-to-equity ratio of 0.09, suggesting conservative leverage. The return on equity is impressive at 21.32%, reflecting effective utilization of equity. The equity ratio of 57.44% underscores financial stability. However, an increase in total liabilities over the years requires monitoring.
Cash Flow
88
Very Positive
The cash flow statement is strong, with a free cash flow growth of 40.33% from 2023 to 2024, indicating enhanced cash generation capabilities. The operating cash flow to net income ratio is 1.35, and the free cash flow to net income ratio is 1.12, highlighting efficient cash conversion and utilization.
Breakdown
Dec 2024Dec 2023Dec 2022Dec 2021Dec 2020
Income StatementTotal Revenue
1.84B1.63B1.41B1.12B958.43M
Gross Profit
691.01M607.77M515.45M431.36M334.50M
EBIT
263.62M238.75M192.16M155.88M110.02M
EBITDA
297.20M305.72M262.32M208.15M180.03M
Net Income Common Stockholders
198.30M184.56M142.97M114.76M89.48M
Balance SheetCash, Cash Equivalents and Short-Term Investments
340.58M290.83M297.70M313.88M402.82M
Total Assets
1.62B1.44B1.35B1.28B1.25B
Total Debt
81.23M271.76M313.13M347.01M330.73M
Net Debt
-72.13M134.81M194.46M211.67M112.20M
Total Liabilities
688.54M552.53M587.94M589.75M528.68M
Stockholders Equity
929.86M889.44M758.18M693.16M719.17M
Cash FlowFree Cash Flow
222.26M158.40M121.31M147.14M160.75M
Operating Cash Flow
268.52M211.20M166.14M184.39M202.97M
Investing Cash Flow
-119.10M-12.00M-96.55M-114.27M-18.32M
Financing Cash Flow
-119.10M-181.45M-81.72M-146.88M-89.56M

Exlservice Holdings Technical Analysis

Technical Analysis Sentiment
Negative
Last Price42.23
Price Trends
50DMA
48.30
Negative
100DMA
47.12
Negative
200DMA
41.65
Positive
Market Momentum
MACD
-0.26
Negative
RSI
53.52
Neutral
STOCH
70.59
Neutral
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For EXLS, the sentiment is Negative. The current price of 42.23 is below the 20-day moving average (MA) of 46.32, below the 50-day MA of 48.30, and above the 200-day MA of 41.65, indicating a neutral trend. The MACD of -0.26 indicates Negative momentum. The RSI at 53.52 is Neutral, neither overbought nor oversold. The STOCH value of 70.59 is Neutral, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Negative sentiment for EXLS.

Exlservice Holdings Risk Analysis

Exlservice Holdings disclosed 32 risk factors in its most recent earnings report. Exlservice Holdings reported the most risks in the “Finance & Corporate” category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

Exlservice Holdings Peers Comparison

Overall Rating
UnderperformOutperform
Sector (57)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
GG
80
Outperform
$8.27B16.5322.15%1.33%6.46%-16.94%
79
Outperform
$6.96B34.8521.80%12.74%9.92%
WNWNS
72
Outperform
$2.88B20.2316.64%1.07%-13.39%
69
Neutral
$8.27B18.2812.80%0.80%10.05%
57
Neutral
$18.43B9.69-13.94%2.74%5.03%-23.61%
KDKD
48
Neutral
$6.69B50.5312.09%-8.20%
DXDXC
47
Neutral
$2.69B267.98-2.46%-5.65%78.20%
* Technology Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
EXLS
Exlservice Holdings
41.85
10.90
35.22%
EPAM
Epam Systems
143.33
-130.84
-47.72%
G
Genpact
45.08
13.21
41.45%
WNS
WNS
59.31
9.40
18.83%
DXC
DXC Technology
14.10
-7.99
-36.17%
KD
Kyndryl Holdings Incorporation
27.77
5.61
25.32%

Exlservice Holdings Earnings Call Summary

Earnings Call Date: Feb 25, 2025 | % Change Since: -13.29% | Next Earnings Date: Apr 24, 2025
Earnings Call Sentiment Positive
The earnings call reflected strong financial performance with significant revenue growth and a robust increase in adjusted EPS, driven by success in digital operations and AI integration. However, there are challenges with foreign exchange headwinds and the need for increased investment, which may impact margins. Overall, the positive aspects significantly outweigh the negatives.
Highlights
Strong Revenue Growth
Revenue for the fourth quarter was $481 million, an increase of 16% year over year. Full year 2024 revenue was $1.838 billion, up 12.7% year over year.
Significant Growth in Digital Operations
Digital operations and solutions businesses grew revenue by 18% year over year to $274 million. This growth was consistent across all three industry verticals: insurance, healthcare, and emerging markets.
Increase in Adjusted EPS
Fourth quarter adjusted EPS increased by 26% to $0.44 per share. Full year adjusted EPS was $1.65, up 15.4% year over year.
AI and Data Integration
AI and data accounted for 53% of revenue in 2024. The company launched eaccelerate.ai, an agentic AI platform, and expanded partnerships with NVIDIA, Databricks, AWS, Microsoft, and Google.
Strong Cash Flow and Share Repurchase
Generated cash flow from operations of $269 million in 2024, up 27% year over year. Repurchased 6.3 million shares for $196.5 million.
Lowlights
Foreign Exchange Headwind
Anticipated a foreign exchange headwind of $10 million for 2025.
Investment Needs Impacting Margins
Need for increased investment in R&D and development of AI solutions may affect gross margins, with operating margin increases projected to be only 10 to 20 basis points for 2025.
Deceleration in Analytics Revenue Growth
Analytics revenue growth was 9.1% year over year for 2024, which is lower compared to other segments.
Company Guidance
During the fourth quarter and full year 2024 earnings call, ExlService Holdings, Inc. provided robust guidance, highlighting their strong financial performance and strategic direction. The company reported a 16% year-over-year increase in fourth-quarter revenue to $481 million, with the adjusted EPS growing by 26% to $0.44 per share. Their analytics business generated $208 million in revenue, marking a 14% year-over-year increase, while the digital operations and solutions business grew 18% year over year to $274 million. For 2025, ExlService anticipates revenue to range between $2.025 billion and $2.06 billion, representing a 10% to 12% year-over-year growth, with adjusted EPS expected to be between $1.83 and $1.89, reflecting an 11% to 14% increase. The company also reported that data and AI accounted for 53% of their 2024 revenue, underscoring their strategic focus on these areas. They plan to transition their operating model to include industry market units and new financial reporting segments starting in the first quarter of 2025, aligning with their data and AI growth strategy.

Exlservice Holdings Corporate Events

Executive/Board ChangesBusiness Operations and Strategy
Exlservice Holdings Director Jaynie Studenmund Resigns
Neutral
Mar 18, 2025

On March 12, 2025, Jaynie Studenmund, a member of the Board of Directors at ExlService Holdings, announced her decision not to stand for re-election at the company’s 2025 annual meeting, marking her resignation from the board and its committees by June 2025. Her departure is not due to any disagreements with the company, and during her tenure, she significantly contributed to EXL’s transformation into a leading data and AI company, enhancing stockholder value by over 350%. Her leadership was particularly impactful in the Audit and Compensation and Talent Management Committees.

Glossary
OutperformA stock rated as "Outperform" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests that the stock is likely to deliver higher returns compared to the average returns of other stocks in the same sector or market index. Investors might consider this stock a good buying opportunity.
NeutralA stock rated as "Neutral" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly attractive nor unattractive for investment. Investors may consider holding onto the stock, as it is not expected to either significantly outperform or underperform the market.
UnderperformA stock rated as "Underperform" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests that the stock may deliver lower returns compared to the average returns of other stocks in the same sector or market index. Investors might consider selling the stock or avoiding it as an investment.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.