Potential Transformational Deal
A delayed commercial contract is anticipated to significantly transform both the company's financial outlook and the broader industry it operates in. The company is willing to trade time-to-close for strategic scope and expects a large upsell.
Subscription Revenue Growth
Subscription revenue increased by 9% year-over-year from $4.8 million to $5.3 million, driven by new customer contracts and upsells on existing contracts.
Service Gross Profit Margin Improvement
Service gross profit margin improved from 54% in Q3 last year to 61% in Q3 this year, due to a favorable change in labor mix.
Gift Card Revenue Potential
Revenue from gift card opportunities was recorded in Q3, with expectations for more in Q4 and significant contribution in 2025.