Cost ManagementCost growth exceeded expectations due to increased bad debt expenses, headcount growth, and higher interest costs.
Debt LevelsNet debt levels rose by 8% compared to analyst estimates, driven by higher net working capital investment and contributing to the profit miss due to increased interest expenses.
ProfitabilityHigher than anticipated costs led to a decline in profit before tax and net profit after tax, falling 6% and 7% below analyst estimates despite stronger revenue.