Strong Financial Performance
Gross billings increased 10% year-over-year in Q4 to $2.25 billion and 7.9% for the full year to $8.3 billion. Diluted earnings per share increased 17% in Q4 to $0.63 and 7% for the full year to $1.98.
Record Worksite Employee Growth
Achieved a record number of worksite employees from new client additions in both Q4 and the full year, with a year-over-year increase of 5.2% in Q4.
Successful Expansion and Strategic Initiatives
Successfully expanded into new geographies with an asset-light model and operationalized strategic sales initiatives, resulting in greater sales velocity and record client retention.
BBSI Benefits Growth
Doubled the number of clients and participants in the BBSI Benefits plans, growing from 275 clients and 6,800 participants to 575 clients and 16,000 participants by the end of January.
Net Promoter Score Improvement
Net Promoter Score increased by 5 points to 69, indicating higher client satisfaction and value recognition.
IT Product Enhancements
Launched a new BBSI Applicant Tracking System and planning additional product launches to enhance the employee life cycle experience.