Record Virtual Attendance and AI Innovations at Zoomtopia
Zoom hosted Zoomtopia with record-breaking virtual attendance. They unveiled the AI-first Work Platform and released AI Companion 2.0, expanding their AI capabilities.
Growth in AI Companion and Adjacent Markets
Zoom AI Companion monthly active users grew 59% quarter-over-quarter. Workvivo customers grew 72% year-over-year, and Zoom Contact Center customers increased by 82% year-over-year.
Financial Performance Surpasses Guidance
Total revenue for Q3 grew 4% year-over-year to $1.178 billion, exceeding the high end of guidance by $13 million. Non-GAAP income from operations was $458 million, surpassing guidance.
Successful Enterprise Growth and Reduced Churn
Enterprise revenue grew approximately 6% year-over-year. Average monthly churn decreased to 2.7%, the lowest reported ever.
Largest Ever Contact Center Customer Secured
Zoom secured its largest-ever Contact Center customer with over 20,000 seats, reflecting the platform's scalability and competitiveness.
Increased Cash Reserves and Share Buyback
Zoom ended the quarter with $7.7 billion in cash and increased share repurchases, with a new $1.2 billion buyback authorization.