Third Consecutive Year of Non-GAAP Profitability
PagerDuty delivered its third consecutive year of non-GAAP profitability, showcasing the strength and durability of its business model.
Revenue and ARR Growth
Achieved 9% annual growth in both revenue and Annual Recurring Revenue (ARR), with a total ARR of $494 million.
Expansion in Operating and Cash Flow Margins
Non-GAAP operating margin expanded by nearly 500 basis points to 18%, and free cash flow margin increased from 15% to 23%.
Enterprise Customer Growth
72 customers now exceed $1 million in ARR, and 849 customers invest more than $100,000 annually. ARR from customers spending over $100,000 grew 12% year-on-year.
AI and Automation Adoption
AIOps, automation, and customer service operations maintained over 40% contribution to incremental ARR for two consecutive quarters.
Platform Innovation with New AI Capabilities
Launched new PagerDuty AI agents with specialized functions, enhancing intelligent operations and automation capabilities.
Strong Customer Wins and Expansions
Significant enterprise-wide commitments from large financial institutions and other major enterprises, demonstrating the value of PagerDuty's platform.
Share Repurchase Program
Announced a new $150 million share repurchase program, highlighting confidence in the financial plan and free cash flow durability.