Medicare Application Growth
Medicare Advantage submitted applications grew 26% year-over-year. Total Medicare submitted applications, including MedSupp and prescription drug plans, grew 22%.
Revenue Growth Excluding Tail
Third quarter revenue, excluding net adjustment revenue (Tail), was $57.2 million, an increase of 9% year-over-year.
Cost Efficiency
Total acquisition costs per approved Medicare member improved 16% year-over-year, reflecting a 24% decrease in agent costs and a 4% decrease in marketing costs per approved member.
Operational and Technological Advancements
Notable improvements in agent training, marketing strategies, and digital consumer experience with tools like Match Monitor and Live Advise.
HITRUST and Great Place to Work Certifications
Achieved HITRUST certification for security and privacy compliance and certified as a Great Place to Work based on employee feedback.