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eGain Communications Corporation (EGAN)
NASDAQ:EGAN
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Earnings Data
Report Date
Feb 06, 2025TBA Not Confirmed
Period Ending
2025 (Q2)Consensus EPS Forecast
$0.02Last Year’s EPS
$0.11Same Quarter Last Year
Moderate Buy
Based on 2 Analysts Ratings
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Earnings Call Summary
Earnings Call Date:Nov 12, 2024
|% Change Since: -2.07%
|Next Earnings Date:Feb 06, 2025
Earnings Call Sentiment|Neutral
The earnings call presented a mixed view with strong positive momentum in the AI Knowledge segment and new product development, countered by a decline in total revenue and profitability due to the loss of major clients. While there are encouraging market entries and product innovation, financial metrics show some areas of concern.Company Guidance
In the eGain Fiscal 2025 Q1 earnings call, the company reported first-quarter revenue of $21.8 million, which was at the high end of their guidance but represented a 10% decrease year-over-year. Despite this decline, driven primarily by the loss of two large clients in the Conversation and Analytics segment, the company achieved profitability ahead of consensus estimates. The revenue breakdown showed North America contributing 75% of total revenue. Non-GAAP gross profit was $15.4 million, resulting in a 70% gross margin, slightly down from the previous year. The quarter saw a non-GAAP net income of $1.3 million, or $0.04 per share, with an adjusted EBITDA margin of 6%. Total SaaS Annual Recurring Revenue (ARR) for Knowledge customers increased by 16% year-over-year, while the overall net retention rate for all customers was 90%, up from 88% last quarter. Looking ahead, eGain forecasts Q2 revenue between $22.2 million and $22.6 million, with an expected non-GAAP net income between breakeven and $500,000, and reiterated full-year revenue guidance of $92 million to $93 million.Positive Revenue and Profitability Ahead of Estimates
First quarter revenue and profitability were ahead of consensus estimates, with significant year-over-year growth in new bookings.
Strong Momentum in AI Knowledge Business
ARR for AI Knowledge customers increased 16% year-over-year, showing strong momentum and stabilization in the customer base.
Exciting New Market Entries
eGain signed new clients in growth areas like field service and gaming, expanding the use of their AI Knowledge Hub.
New Product Launch: eGain AI Agent
Announced the eGain AI Agent, a conversational self-service solution, expected to drive significant customer self-service adoption.
Strong Financial Position
Total cash and cash equivalents at the end of the quarter were $67.2 million, with a share repurchase program ongoing.
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EGAN Earnings History
The table shows recent earnings report dates and whether the forecast was beat or missed. See the change in forecast and EPS from the previous year.
Beat
Missed
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EGAN Earnings-Related Price Changes
Report Date | Price 1 Day Before | Price 1 Day After | Percentage Change |
|---|---|---|---|
| Nov 12, 2024 | $5.79 | $5.37 | -7.25% |
| Sep 05, 2024 | $6.49 | $5.58 | -14.02% |
| May 09, 2024 | $6.62 | $5.79 | -12.54% |
| Feb 08, 2024 | $7.63 | $5.78 | -24.25% |
Earnings announcements can affect a stock’s price. This table shows the stock's price the day before and the day after recent earnings reports, including the percentage change.
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FAQ
When does eGain Communications Corporation (EGAN) report earnings?
eGain Communications Corporation (EGAN) is schdueled to report earning on Feb 06, 2025, TBA Not Confirmed.
What is eGain Communications Corporation (EGAN) earnings time?
eGain Communications Corporation (EGAN) earnings time is at Feb 06, 2025, TBA Not Confirmed.
Where can I see when companies are reporting earnings?
You can see which companies are reporting today on our designated earnings calendar.
What companies are reporting earnings today?
You can see a list of the companies which are reporting today on TipRanks earnings calendar.
What is EGAN EPS forecast?
EGAN EPS forecast for the fiscal quarter 2025 (Q2) is $0.02.
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