Volume and Revenue Growth
Total volume grew by 3% compared to last year, driven by a strong performance in the core merchandise business which also grew by 3%. Merchandise revenue increased by 6% with favorable pricing.
Operating Margin Improvement
Operating margin reached 37.4%, improving by 180 basis points compared to last year, demonstrating strong year-over-year expansion.
Earnings per Share Growth
Earnings per share grew by 12%, supported by solid business results and commitment to capital returns.
Service and Efficiency Gains
The team managed a 3% increase in carloads with 2% fewer train starts, indicating improved service and efficiency.
Strong Net Promoter Score
Customer survey indicated the highest Net Promoter Score since measurement began, reflecting improved customer satisfaction.