Strong Performance in Certain Verticals
Pro forma constant currency revenue growth in retail, travel, and e-commerce clients grew 8%, and banking, financial services, and insurance clients grew 5%. The automotive sector also saw growth, contributing to a 6% increase in the 'other' vertical.
Successful Client Consolidation
80% success rate in winning client consolidation opportunities, showcasing strong competitive positioning.
Launch of IX Hello
Introduction of a new intelligent experience technology suite aimed at leveraging generative AI to boost productivity and integrate across internal applications.
Record High Contract Revenue Bookings
Achieved the highest quarterly contract revenue bookings since the company’s combination a year ago.
Significant Long-Term Contract Win
Secured a transformational contract with a large financial organization valued at over USD 150 million, involving comprehensive servicing and technology integration.