Better-Than-Expected Q4 Financial Results
GAAP revenue for Q4 was $309 million and adjusted operating income was $116 million, with a margin of 37%, both above the high-end of guidance.
Strong Performance in Upmarket Segment
Upmarket, comprising more than two-thirds of the business, grew 2% in 2024 and is on a path to mid-single-digit growth, with higher margins than the down-market.
Operations Business and Copilot Growth
Operations business grew 27% year-over-year in Q4. Copilot exceeded expectations with over $150 million in ACV.
Increase in High-Value Customers
ZoomInfo now has 1,867 customers with more than $100,000 in ACV, a sequential increase of 58 customers, and a year-over-year increase of 47 customers.
Improved Net Revenue Retention
Net revenue retention increased to 87% in the fourth quarter, marking the first sequential increase since Q1 2022.
Successful Customer Partnerships
Closed transactions with major organizations such as CoStar, Athenahealth, and Cox Media, and partnered with Lumen Technologies for Copilot deployment.