North American Market ChallengesPre-announced Q4 N.A. SSS growth was slightly below expectations, highlighting challenges in the North American market.
Performance HeadwindsDespite progress in developing strategy under new CEO, performance headwinds are likely to persist in 2025.
Structural IssuesExcessive management turnover, high closure rates, poor franchisee health, over reliance on single-unit franchisees, and ever-changing international strategy are structural issues that have plagued the company.