The earnings call highlighted strong performance in the computing and tablet categories, successful early holiday sales, and significant improvements in employee engagement and services gross profit rates. However, challenges such as a decline in comparable sales, revenue, and operating income rate, as well as underperformance in key categories like appliances and home theater, balanced the positive aspects.

Company Guidance

During Best Buy's Q3 2025 earnings call, the company provided detailed guidance and metrics related to their financial performance and future outlook. The company reported a non-GAAP operating income rate of 3.7% on revenue of $9.4 billion, while comparable sales declined by 2.5% against a guidance of approximately 1% decline. Their gross margin rate expanded by 6 basis points, attributed to improvements in membership and services offers. Online sales in Q3 reached $2.7 billion, accounting for 31% of domestic revenue, with 45% of digital sales picked up by customers. Looking ahead, Best Buy adjusted their Q4 comparable sales outlook to range from flat to a decline of 3%, maintaining their full-year non-GAAP operating income rate guidance between 4.1% and 4.2%. The company aims to capitalize on consumer demand during the holiday season, with a focus on computing and tablets, which saw a 5.2% growth, and laptops specifically increasing by 7%. Despite challenges, Best Buy highlighted strategic investments in pricing, promotional efforts, and fulfillment options to maintain their competitive position.

Strong Online Sales Performance

Q3 online sales reached $2.7 billion, representing 31% of Domestic revenue. 45% of these sales were picked up by customers, with over 90% of orders available within 30 minutes.

Growth in Computing and Tablet Categories

Computing and tablet categories posted a comparable sales growth of 5.2% year-over-year, with laptops specifically increasing by 7% in the third quarter.

Successful Holiday Sales Start

Enterprise comparable sales for the first 3 weeks of November are up approximately 5% over last year, driven by early Black Friday sales and promotional strategies.

Improved Employee Engagement

Employee turnover rate is the lowest in over 3 years, and the company engagement score increased in Q3.

Expansion in Services and Membership Offerings

Domestic gross profit rate increased by 70 basis points mainly due to improvements in the Services category and membership offerings.

---

Best Buy Co (BBY) Earnings, Revenues Date & History

The upcoming earnings date is based on a company’s previous reporting, and may be updated when the actual date is announced

Daily Earnings Calendar >

BBY Earnings History

Report Date	Fiscal Quarter	Forecast / EPS	Last Year's EPS	EPS YoY Change	Slides	Play Transcript
Feb 27, 2025	2025 (Q4)	2.39 / -	2.72	―	―	―
Nov 26, 2024	2025 (Q3)	1.29 / 1.26	1.29	-2.33% (-0.03)	―
Aug 29, 2024	2025 (Q2)	1.16 / 1.34	1.22	9.84% (+0.12)	―
May 30, 2024	2025 (Q1)	1.07 / 1.20	1.15	4.35% (+0.05)	―
Feb 29, 2024	2024 (Q4)	2.52 / 2.72	2.61	4.21% (+0.11)	―
Nov 21, 2023	2024 (Q3)	1.19 / 1.29	1.38	-6.52% (-0.09)	―
Aug 29, 2023	2024 (Q2)	1.07 / 1.22	1.54	-20.78% (-0.32)	―
May 25, 2023	2024 (Q1)	1.10 / 1.15	1.57	-26.75% (-0.42)	―
Mar 02, 2023	2023 (Q4)	2.10 / 2.61	2.73	-4.40% (-0.12)
Nov 22, 2022	2023 (Q3)	1.03 / 1.38	2.08	-33.65% (-0.70)	―

The table shows recent earnings report dates and whether the forecast was beat or missed. See the change in forecast and EPS from the previous year.

Beat

Missed

---

BBY Earnings-Related Price Changes

Report Date	Price 1 Day Before	Price 1 Day After	Percentage Change
Nov 26, 2024	$92.04	$87.54	-4.89%
Aug 29, 2024	$86.03	$98.18	+14.12%
May 30, 2024	$69.75	$79.12	+13.43%
Feb 29, 2024	$76.37	$77.52	+1.51%

Earnings announcements can affect a stock’s price. This table shows the stock's price the day before and the day after recent earnings reports, including the percentage change.

---