Better-than-Expected Sales and Earnings
Best Buy reported both better-than-expected sales and earnings for the fourth quarter with enterprise comparable sales growth of 0.5% and revenue of almost $14 billion.
Improved Operating Income Rate
The company delivered an adjusted operating income rate of 4.9%, with a 20 basis points annual adjusted operating income rate expansion on a 2.3% comparable sales decline.
Strong Digital Sales and App Engagement
Digital sales comprised almost 40% of total domestic sales, with the Best Buy app achieving the #1 ranked shopping app position on the Apple App Store on Black Friday, seeing almost 20% traffic growth.
Growth in Computing and Tablets
Best Buy reported better-than-expected domestic comparable sales growth of 9% in the combined computing and tablet categories, with laptop sales growth increasing to 10%.
Improved Customer and Employee Engagement
Enhanced vendor experiences and labor enhancements contributed to a material year-over-year improvement in Net Promoter Score and the lowest employee turnover metrics in 6 years.