Record Customer Retention
TriNet is forecasting record customer retention for the full year 2024, achieving targeted double-digit price increases with strong customer retention.
Sales and Pipeline Growth
Sales were in line with the prior year, which were up 40% over Q3 2022, and the pipeline for January 1 shows over 20% year-over-year growth.
Strong Expense Management
Operating expenses declined by 1% year-over-year as TriNet focused on process and technology improvements.
Positive Adjustments and Leadership
TriNet has improved risk management by creating a focused Insurance Services group and hiring Tim Nimmer, leading to strengthened actuarial talent.