Record Cloud Revenue Growth
NICE's cloud revenue grew 24% year-over-year to $534 million in Q4 2024, marking the highest cloud growth on the largest cloud revenue base in the industry. Additionally, cloud revenue represented a record 74% of the total revenue.
Strong Operating Income and EPS Growth
Operating income increased by 22% to $227 million, with the operating margin expanding by 150 basis points to 31.5%. EPS surged 28% year-over-year to $3.02 for Q4 2024.
Robust Free Cash Flow Generation
NICE generated $250 million in operating cash flow in Q4 and a total of $833 million for 2024, marking nearly a 50% increase over the prior year.
AI Leadership with CXone Mpower
CXone Mpower platform, featuring Agentic AI, has been included in 97% of large enterprise deals over $1 million ARR in 2024, indicating strong market adoption.