Strong Performance in Americas Contract Segment
The Americas contract segment showed a 6.2% organic increase in net sales year-over-year, marking the third consecutive period of order growth, with an operating margin increase to 10.2%.
Retail Segment Success During Promotional Period
The retail segment experienced a mid-single-digit year-over-year increase in orders during the Black Friday holiday cyber promotional period, showing strong performance across all product categories.
International Expansion Efforts
MillerKnoll opened a flagship in London, doubling client appointments compared to last year, and a new fulfillment center in Belgium to enhance efficiency in Europe.
Sustainability Initiatives
Announced elimination of added PFAS from North American product portfolio by May 2025 and globally by May 2027, along with launching more sustainable product options.
Improved Marketing Economics and Initiatives
Retail marketing showed a 5% improvement in return on ad spend, with selling initiatives driving average order values 10% above last year.