Record Passenger Growth
In 2024, LATAM Airlines transported a record-breaking 82 million passengers, marking a 15% growth compared to the previous year. This solidifies LATAM's position as the largest airline group in South America.
Strong Financial Performance
LATAM Airlines achieved an adjusted operating margin of 12.7% and an adjusted EBITDAR of $3.1 billion for the year 2024. Net income nearly doubled to $977 million compared to 2023.
Operational Excellence and Customer Satisfaction
LATAM reached its highest-ever Net Promoter Score of 51 points, with 56 points for Premium passengers, and achieved the lowest rate of customer complaints in Chile, Brazil, and Peru.
Sustainability Achievements
LATAM was reincorporated into the Dow Jones Sustainability Index and recognized as the fifth most sustainable airline group worldwide, leading in the Americas and the Western Hemisphere.