Record Financial Performance and Growth
In Q3 2024, revenue increased by 3% to $540 million, gross profit margin expanded by 550 basis points to 57%, net income grew by 40% to $100 million, and adjusted EBITDA grew by 29% to $165 million.
Significant Gross Margin Improvement
The company achieved an all-time high gross margin outlook of 53%, a significant improvement from the all-time low of 43% in 2022.
On-Demand Business Expansion
The on-demand business is expected to generate over $100 million in revenue this year, primarily driven by a successful new HVAC program.
High Customer Retention Rates
Retention rates improved by 150 basis points to a record high of 77.7% in Q3 2024.
Launch of AHS App
A new AHS app was launched to enhance customer experience, offering easy access to account and plan information, service requests, and special offers.