Verint and Five9 deepen partnership for for AI-driven customer experience

Verint (VRNT) and Five9 (FIVN) announced a deeper partnership through a new cloud-to-cloud platform integration focused on AI market leadership. The integrated Verint and Five9 platforms now deliver a powerful array of tangible business outcomes to organizations with full cloud-to-cloud connectivity. “With this deepened partnership, we are making it easier than ever for customers to integrate the Five9 Intelligent CX Platform with Verint Cloud Solutions,” said Five9’s Jake Butterbaugh, senior vice president, International Sales and Global Partners. “We remain committed to giving our customers choice for best-fit technology solutions backed by industry-leading professional services and support staff. This native cloud-to-cloud integration, fully supported by Five9, is a testament to our strong and enduring partnership as we help companies set new standards for excellence in customer experience.” “Building on our long-standing partnership, the new cloud-to-cloud connectivity makes it easier for our customers to achieve tangible AI business outcomes, now,” commented Verint’s John Bourne, senior vice president, Global Channels and Alliances.