Teladoc anounces new capabilities for Prism platform

Teladoc (TDOC) Health announced new capabilities to its purpose-built, proprietary care delivery platform, called Prism, that will strengthen its ability to coordinate care with digital health partners and community care providers. New benefits to clinicians and patients include advanced referrals to Teladoc Health’s digital and in-person care partners, while also increasing the value of each virtual care visit, using data insights to support clinicians in closing care gaps and improving population health for sponsoring employers and health plans. Platform enhancements include: New data integrations and clinician administrative support capabilities that automatically surface recommended screenings and diagnostic evaluations, empowering Teladoc care teams with more information to evaluate and resolve gaps at the point of care. New ability for coaches and clinicians to view members’ eligibility and make seamless referrals to Teladoc Health’s Connected Care Partners. Notably, Teladoc Health’s care team referrals to other clinically appropriate Teladoc Health services increased +40% year over year, enabled by similar technology enhancements. New expanded ability for Teladoc Health care teams to make closed-loop referrals to in-network community care providers, a capability that was previously only available in Teladoc Health’s Primary360 program. New AI-enabled clinical transcription tools to help care teams capture and structure notes in real time, making high-quality documentation more efficient.