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Talkspace launches AI-powered insights to advance provider efficiency
The Fly

Talkspace launches AI-powered insights to advance provider efficiency

Talkspace (TALK) announced the launch of Insights, a new feature that enhances therapeutic care by helping Talkspace providers efficiently prepare for sessions and guide client care between sessions. The feature was developed and refined in partnership with Talkspace clinicians. Before each session, providers can use Insights to synthesize data from each client’s care journey, a process that is typically manual – including changes in that client’s symptom acuity from evidence-based psychological assessments and key details from the most recent session – to generate a concise pre-session primer tailored to the therapist’s upcoming appointment. After the session, an update can be generated to reflect the discussion’s key points, highlight therapeutic progress, and note follow-ups for future sessions.

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