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TA Connections teams with Uber for Business  to aid ‘disrupted passengers’
The Fly

TA Connections teams with Uber for Business to aid ‘disrupted passengers’

TA Connections, a Corpay (CPAY) company with unmatched access to travel and hotel inventory and a company in global travel solutions, is excited to announce a strategic collaboration with Uber for Business (UBER). This includes the introduction of a new integration within TA Disruption Hub, TA Connections’ flight disruption management solution, which allows airlines to assist disrupted passengers by scheduling Uber rides for passengers. A DPAX platform, TA Disruption Hub allows airlines to support passengers that experience flight disruptions by providing a holistic recovery plan which includes flight rebooking, meal vouchers, accommodations, transportation- and now, Uber rides to help them get home or to a hotel. This solution is designed to improve the customer experience during a stressful time for passengers. “We’re thrilled to increase the services and solutions for disrupted passengers and airlines,” said Mike Appleton, President of TA Connections. “Not only does TA Disruption Hub have the potential to improve the passenger experience during a flight disruption, it also gives airlines more control over costs, and simplifies customer support. We know passengers are looking for self-service solutions, and we’re excited to team up with Uber for Business to provide that.”

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